About Us
Integrated Pension Services has been providing full-service employer sponsored retirement plan administration and consulting since 1980. Integrated Pension Services assists employers in the design, implementation, administration and communication of a wide range of retirement plans. We are committed to providing these services to our clients in a timely, accurate and cost-effective manner.
Our benefit professionals are dedicated to helping employers implement retirement plans that promote corporate goals and objectives, control costs and give employees a sense of security.
Integrated Pension Services takes the confusion out of plan administration duties and decision making by providing our clients with the consulting and technical expertise they need. We are committed to maintaining effective state-of-the-art computer systems and applications for administrative procedures, which permits us to process our clients’ work more efficiently and ensures the highest standards of quality.
Our People
Integrated Pension Services’ greatest resource is its team of experienced professionals. Our clients are served by employees who have professional qualifications and whose backgrounds include many years of experience in the pension and retirement field. They are committed to providing our clients with friendly, courteous and responsive personalized service of superior quality.
William D. Hackler, QKA, QPA
William D. Hackler has worked extensively in the administration of 401(k), pension and profit sharing plans since 1995. He graduated from Bryant University with a B.S. in Finance, and earned the American Society of Pension Professionals and Actuaries designation of Qualified 401(k) Administrator (QKA).
Will constantly pursues the newest technologies to provide world-class service and the best solutions available for his clients. His mission is to provide superior service and to help others chart a course for success.
Jason Grantz, QPA, QKC, AIFA
As the Managing Director of the Institutional Retirement Plans Sales & Marketing teams for Integrated Pension Services, Jason is responsible for all Top Line Revenue creation. This includes overseeing all sales and marketing staff, establishing goals and implementing plans. With over 25 years of experience in every aspect of retirement plan and pension consulting, including plan design, operations, investments, and advanced fiduciary plan governance, his main mission is simple: to expand retirement security nationally and help defeat elder poverty by creating more well-designed plans. Philosophically, Jason has the heart of a teacher, believes in mentors and mentoring and that education is a lifelong journey. He has been published dozens of times and spoken at many prestigious industry events. Jason graduated with Honors from Rutgers University with a Bachelor of Science in Economics and maintains many professional designations.
Brett Dennett
In his capacity as Chief Financial Officer, Brett will be taking the lead on managing all of the day to day financial operations of the firm, ensuring that we meet and exceed compliance expectations and provide valuable expertise as we pursue new business opportunities.
Brett holds a B.S. in Accounting from Bryant University and has worked for over 25 years in Public/Private Accounting, Family Offices and Hedge Funds. Brett comes to IPS from BNY Mellon where he worked for over 20 years as a Hedge Fund Operations Manager. His experience and strength for problem solving drives his ability to deliver innovative solutions in a wide variety of areas that require this expertise.
Brittney Santos, CPFA
As the Director of Operations, Brittney is responsible for ensuring our clients experience a smooth transition from onboarding to ongoing service. Her main focus includes leading the operations team, running enrollment and education meetings, meeting with plan sponsors for fiduciary due diligence, annual plan report and 5500 filing meetings.
In addition to that, she is responsible for ongoing client portfolio supervision, proving due diligence on various investment vehicles and assisting in the creation and implementation of financial plans. With her past experience in client service and the world of investing, she supports the firm with case preparation and overseeing the investment-side of the practice, as well as managing the client’s experience to help ensure that they are comfortable with the process and have all of the information they need to access accounts.
Brittney obtained her BS in Business Administration with a concentration in Finance from Framingham State University. As a Series 7 licensed representative, she can also assist with trading and business processing as well as investment design, analysis, and review. She comes to us after spending the beginning of her career at Scottrade, Inc.
Tara D’Amanda, QKA
Tara joined Integrated Pension Services in 2022 and brings with her over 10 years of experience in the retirement plan and payroll industries. She works directly with clients on all aspects of qualified plan administration for both Defined Contribution and Defined Benefit plans while also managing our team of Plan Administrators.
Tara holds a BA in Economics from Fredonia State University of New York and has earned the American Society of Pension Professionals and Actuaries designation of Qualified 401(k) Administrator (QKA) and the Defined Benefit Administration Certificate (DB-A).
Robin Benjamin, QKA
Robin joined Integrated Pension Services in 1997 with extensive experience in plan administration and an excellent background in client relations. Robin’s responsibilities include A-Z administration with Defined Benefit plans along with 401(k) Safe Harbor and tested plans, 403(b) and 457 plans. She works with Solok’s and both small and large filers. She is the Compliance Team Leader.
Robin obtained her AS in Business Administration from Mount Wachusett Community College and earned the American Society of Pension Professionals and Actuaries designation of Qualified 401(k) Administrator (QKA).
Jimmy Williams, QKA
Jim joined Integrated Pension Services in 2021 and has nearly 30 years of experience working in the pension administration and accounting professions. His responsibilities include A-Z administration with Defined Benefit Plans along with 401(k) Safe Harbor and tested plans, 403(b) and 457 plans. He works with Solok’s and both small and large filers.
He received his BS in Accounting from Monmouth University, passed the New Jersey Certified Public Accountant exam, and earned the American Society of Pension Professionals and Actuaries designation of Qualified 401(k) Administrator (QKA).
Debbie Adler, QKA
Debbie joined Integrated Pension Services in 2012 and began working in Pension Administration in 1997. Debbie's responsibilities include A-Z administration of client 401(k) Safe Harbor and tested plans along with 403(b) plans. Her plans range from small filers to Solok’s.
Debbie obtained her BA from Boston University and earned the American Society of Pension Professionals and Actuaries designation of Qualified 401(k) Administrator (QKA).
Lauren Melanson, QKA
Lauren joined Integrated Pension Services in 2013. Her responsibilities have developed from Participant Services to A-Z administration with Defined Benefit plans along with 401(k) Safe Harbor and tested plans, 403(b) and 457 plans. She works with Solok’s and both small and large filers.
Lauren obtained her BS in Hospitality Management from Endicott College and earned the American Society of Pension Professionals and Actuaries designation of Qualified 401(k) Administrator (QKA).
Jennifer Byerly-Farrell
Jen joined Integrated Pension Services in 2023 and puts her 10 years of industry experience to work by interacting directly with our customers and assisting them with the daily administration of all aspects of their plans. Her responsibilities include A-Z administration with Defined Benefit plans along with 401(k) Safe Harbor and tested plans, 403(b) and 457 Plans. She works with Solok’s and both small and large filers.
Jennifer obtained her BA in History from Hendrix College and is looking to expand her knowledge by obtaining her NTSA Tax-Exempt and Government Plan Consultant (TGPC) credential.
Nicole Piro
Nicole joined Integrated Pension Services in 2022. Nicole utilizes her 12-year background in customer service-related roles to excel in building relationships with her clients. Her responsibilities include A-Z administration of client 401(k) Safe Harbor and Tested plans and 403(b) plans. Her experience expands across Solok’s and both small and large filers.
Nicole is looking to expand her knowledge by obtaining her Qualified 401(k) Administrator (QKA) designation from the American Society of Pension Professionals and Actuaries and has passed Exam 1.
Sandy Hoard
Sandy joined Integrated Pension Services in 2024. She brings over 20 years of customer service and management skills in both the health care and retirement industries. Her responsibilities include A-Z administration of client 401(k) Safe Harbor and Tested plans and 403(b) plans. Her experience expands across Solok’s and both small and large filers.
Sandy holds an AD in Science and is looking to expand her knowledge by obtaining her Retirement Plan Fundamentals (RPF) Certification from the American Society of Pension Professionals and Actuaries.
Raechel Nelsen
Raechel joined Integrated Pension Services in 2024. Raechel utilizes her background in customer service-related roles to excel in building relationships with her clients. Her responsibilities include A-Z administration of client 401(k) Safe Harbor and Tested plans and 403(b) plans. Her experience expands across Solok’s and both small and large filers.
Raechel is looking to expand her knowledge by obtaining her Retirement Plan Fundamentals (RPF) Certification from the American Society of Pension Professionals and Actuaries.
Christine Caruso
Christine’s responsibilities include the day-to-day operations of client 401(k) plans with participant recordkeeping, contributions, distributions, and loan processing. She is also responsible for producing and sending invoices and responding to client billing queries.
Christine obtained her Bachelor of Arts in Business Administration with concentrations in Finance and Marketing from Stockton University. Before joining Integrated Pension Services, Christine spent ten years with another third-party administration firm. Prior to that, she worked for several years in the banking industry in Audit and Loan Review.
Nelson Leadbetter, CPFA
In his capacity as Implementation & Transition Manager, Nelson supports the sales effort by streamlining the post sales activities related to onboarding new clients. Nelson takes the lead on ensuring that the process runs smoothly by managing all of the steps related to plan document creation, recordkeeper interactions and payroll integration. His familiarity with sales and onboarding allow him to ensure that the entire process remains integrated and runs smoothly.
Nelson holds a BA in Business Administration from the University of Massachusetts Amherst. He holds a Massachusetts Insurance Producer License and is a Series 6 licensed representative.
Mike Clark
Mike joined Integrated Pension Services in February 2018 and is working to expand our presence in the Myrtle Beach, South Carolina area. His prior experience in both the health insurance and hospital industry as Director of various components of the Revenue Cycle allow him to bring a professional approach to developing customer relationships, managing all aspects of the business cycle and providing excellent service to our clients.
Mike holds a South Carolina Insurance Producers license for Life, Health and Accident lines of business.
Samantha Treeful
Samantha has been a part of the Integrated Pension Services team since November of 2022 as an Internal Sales Consultant. Sam has secured her Retirement Plan Fundamentals (RPF) and Introduction to Retirement Plans (IRP) certifications. She has dedicated her time to learning the trade, fostering advisor partner and client relationships, and working closely with the Sales Team. Her prior experience in both the marketing and customer service industry, empowers her to create long lasting customer relationships, develop proper assistance to each client’s unique needs, and work with her team to ensure overall success for the business.
Throughout the next few months, Sam will be prepping to take her Series 65 licensing exam to further her knowledge and deepen her expertise in investment advisory services. Her commitment to continuous learning and professional development reflects her dedication to delivering exceptional service. Sam is excited to contribute even more effectively to the success of our clients and the Integrated Pension Services team.
Danielle Pashalidis
Danielle Pashalidis’ responsibilities as a Senior Account Manager include plan design consulting, investment analysis, participant education, fiduciary due diligence, and ongoing plan sponsor support. As a Series 7, General Securities Licensed representative, Danielle can support clients in various ways as they plan for a successful financial future.
Danielle believes that planning and managing a retirement plan can be overwhelming. But with the right team to support you and the proper information, a strong plan is achievable for employers and employees alike.
Danielle joined Integrated Pension Services in November of 2022. She is a graduate of St. John Fisher University with her Bachelor of Science degree. As a double language major with a minor in International Business Danielle developed a passion for travel and learning about diverse people and cultures. She brings over 17 years of financial industry experience to the team, including business and personal banking, investment sales and services, 401k account management, record keeper and TPA services, and fiduciary analysis. Danielle is currently working on her NYS Insurance Licensing and completing her QKA designation. With her diverse financial industry background, Danielle strives to support her clients with excellent service, education, and always a helping hand.
Alexis Aubuchon
Alexis joined the Integrated Pension Services team in March of 2021. She will be putting her customer service background to work here as a Plan Services Administrator. Alexis will be helping our clients with their retirement savings journey by assisting them with education, plan enrollment, rollovers, distributions and loans.
Alexis is adding to her experience level by continuing her education in Business Administration at Fitchburg State University and by preparing to take the Series 6 Licensed Representative exam.
Christina Staton
Christina has spent the last 5 years exceling in helping employees understand their employer benefits and 401(k) plans. Her ability to solve problems makes her a good resource for any issues that may arise. In her role as Plan Services Specialist on our Operations team, she will work to maintain and enhance our overall client service capabilities with an eye towards increasing efficiency.
Christina’s experience in administering all aspects of employee benefits help her understand how a retirement plan fits into a company’s structure. She has a strong desire to learn and help others learn from her experiences.
Christina holds an Iowa Insurance Producers license for Life, Health and Accident lines of business and is working towards obtaining her QKA designation.
William R. Hackler, CLU, QPA, QKA
Founding Partner William R. Hackler has worked in the financial service industry since 1974. Bill puts his knowledge and experience to work to assist business owners in choosing the best programs for their employees as well as personal planning for themselves. Earning his Chartered Life Underwriter (CLU), Qualified 401(k) Administrator (QKA) and Qualified Pension Administrator (QPA) designation demonstrates his commitment to the industry and to the pursuit of excellence.